Letting Agent Software for Property Maintenance

Sorto helps letting agents manage repair requests, contractor work and ongoing maintenance from one organised system. 

Traditional UK residential property block overseen by property managers with maintenance handled through Sorto.

Stay on Top of Repairs

You can see all open repairs and maintenance tasks in one place, with clear visibility of what requires your attention today.

Coordinate Work with Contractors

You can give instructions, receive updates and review completed work without chasing messages or phone calls.

Keep Landlords Informed

You can share progress and notes directly from the system, giving landlords clarity without extra admin.

24/7 Repair Reporting Through the Tenant Portal

Tenants can report repairs online at any time, with photos and notes included. The portal also provides simple guidance to help tenants resolve minor problems safely, which reduces unnecessary callouts.

  • Requests logged with clear information

  • Issues assessed in one dashboard

  • Work allocated without follow up messaging

Property manager tracking repair progress and organising contractor work with Sorto
Contractors repairing a heater in a tenant’s home, showing the type of maintenance work that can be logged and managed through Sorto’s property management software.

Manage Contractor Work in One System

Contractors can log in to view instructions, record progress and upload invoices. You can track updates without repeated calls or email chains.
  • Instructions stored with job details

  • Updates recorded as work moves forward

  • Records linked to property history for reference

Plan Routine and Compliance Checks

You can schedule recurring inspections, servicing and routine maintenance. Automatic reminders help ensure deadlines are not missed.
  • Recurring tasks pre scheduled

  • Alerts for upcoming deadlines

  • Completion history stored for reporting

Property manager assigning repair jobs to contractors through the Sorto property management platform.

Your Questions Answered

Everything you need to know about Sorto’s Letting Agent Software

Letting agent software helps you organise repair requests, manage contractor work and keep landlords informed. It keeps everything in one place so lettings teams spend less time searching for updates or repeating information.

Yes. You can share progress and notes directly from the system. Landlords can receive clear updates without extra admin for your team.

Yes. Tenants can report repairs through the portal at any time. They can include photos and notes, which gives you the information needed to review and assign work.

Yes. Sorto is used by agencies managing small groups of properties and larger portfolios. The system gives clear oversight across all jobs, so teams can prioritise what needs attention today.