Sorto helps letting agents manage repair requests, contractor work and ongoing maintenance from one organised system.
You can see all open repairs and maintenance tasks in one place, with clear visibility of what requires your attention today.
You can give instructions, receive updates and review completed work without chasing messages or phone calls.
You can share progress and notes directly from the system, giving landlords clarity without extra admin.
Tenants can report repairs online at any time, with photos and notes included. The portal also provides simple guidance to help tenants resolve minor problems safely, which reduces unnecessary callouts.
Requests logged with clear information
Issues assessed in one dashboard
Work allocated without follow up messaging
Instructions stored with job details
Updates recorded as work moves forward
Records linked to property history for reference
Recurring tasks pre scheduled
Alerts for upcoming deadlines
Completion history stored for reporting
Everything you need to know about Sorto’s Letting Agent Software
Letting agent software helps you organise repair requests, manage contractor work and keep landlords informed. It keeps everything in one place so lettings teams spend less time searching for updates or repeating information.
Yes. You can share progress and notes directly from the system. Landlords can receive clear updates without extra admin for your team.
Yes. Tenants can report repairs through the portal at any time. They can include photos and notes, which gives you the information needed to review and assign work.
Yes. Sorto is used by agencies managing small groups of properties and larger portfolios. The system gives clear oversight across all jobs, so teams can prioritise what needs attention today.